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Guide·Apr 16, 2023

A guide to showing up on Google Maps

When someone searches for your service nearby, you want to be the business that appears on the map. How to create and verify your Google Business Profile step by step.

A guide to showing up on Google Maps
Imagen: Unsplash

Someone in your neighborhood opens Google and types "barbershop near me," "dentist open today," or "nails at home." If your business doesn't appear on that map, it simply doesn't exist for that person, no matter how good you are. Showing up on Google Maps is one of the most profitable things a local business can do, and the best part is that it's free. You just have to do it right.

It all starts with a Business Profile

To appear on the map you need a Google Business Profile. According to Google's official support, you go to business.google.com/add, click "Add your business to Google," and follow the on-screen instructions to fill in your details. It's the same profile that feeds both Google Search and Maps; one covers both. You don't need a website or technical know-how: with a phone and half an hour free, any owner can do it.

Fill in every detail carefully, because whether people find and trust you depends on it:

  • Your official business name, exactly as your clients know it.
  • The category that best describes what you do.
  • Your physical address or, if you travel to clients, your service area.
  • Your phone number and, if you have one, your website.

Verification is the step you can't skip

Here's the key many people miss: your business will not appear publicly on Google Maps until you complete verification. It's the lock Google puts in place to confirm the business is real and that you are who you say you are. Without that step, your profile stays invisible, and many owners quit right here, filling in all their details and forgetting the final button that makes it visible. Don't make that mistake: verification isn't an optional formality, it's the switch that turns everything on.

Google offers several ways to verify, depending on your business type, region, and hours:

  • Phone or SMS: Google sends a code by call or text, almost instant.
  • Email: you receive the code in your inbox.
  • Postcard: Google mails you a postcard with the code, usually within 14 days.
  • Video: you record a video showing your business, its details, and you.
When you add and verify your Business Profile, customers can find your business on Google Search and Maps.

The right category changes everything

Of all the details you fill in, the category is one of the heaviest for showing up in the right search. If you're a dentist who also does whitening, your primary category is "dentist," not "aesthetic clinic." Google uses that category to decide when to show you: to whom and for which searches. Picking the wrong category is like putting your shop's sign in a language nobody in your neighborhood speaks.

You can add secondary categories to cover your other services, but the primary one should describe what you do best and what you most want to sell. Take a moment to review the options Google offers and pick the most specific one possible; "barbershop" works better than "beauty salon" if that's what you are.

After verifying: patience and consistency

Once verified, your profile usually takes up to 3 days to appear publicly on Search and Maps, and sometimes a bit longer if Google needs to review the information or if there are inconsistencies with your data elsewhere online. That's why your name, address, and phone should be identical everywhere: your site, your social media, your invoice. Those small differences confuse Google and delay your appearance.

This exact match of name, address, and phone is called consistency, and it's one of the things Google looks at most to trust that your business is real. If on one page you show up as "Maria's Salon" and on another as "Maria Salon LLC," to Google they might be two different businesses. Spend an afternoon unifying your details everywhere you appear online and you'll spare Google the doubt.

Appearing is just the start: keep it alive

A verified but abandoned profile loses strength. Upload real photos of your space and your work, keep your hours up to date, respond to reviews, and post updates from time to time. Reviews are especially powerful: a business with many recent, well-answered reviews inspires trust and tends to rank higher. Ask your happy clients to leave a review; many will if you ask at the right moment, for example in a WhatsApp message after the appointment.

In fact, that post-appointment follow-up, where you say thanks and ask for the review, can be handled automatically by an assistant like Lidia, so your reviews grow without you having to remember to ask for them one by one.

Takeaway

Showing up on Google Maps isn't magic and doesn't cost money: it's creating your Business Profile at business.google.com/add, filling it with accurate details, completing the verification that makes it visible, and keeping it alive with photos, current hours, and reviews. Do it once and do it well, and you'll be the business that appears when someone nearby searches for exactly what you offer.

Sources

  • Google Business Profile Help — https://support.google.com/business/answer/2911778?hl=en
  • Google Business Profile Help (verification) — https://support.google.com/business/answer/7107242?hl=en
  • Local Falcon — https://www.localfalcon.com/blog/how-to-create-and-verify-a-google-business-profile-a-beginners-guide
  • Birdeye — https://birdeye.com/blog/add-my-business-to-google-maps/
  • Essential Marketer — https://essentialmarketer.com/google-maps/setup-verification/
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