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MarketingSep 4, 2024

What remarketing is and how to win back visitors

Most people who look at your business don't buy the first time. Remarketing is how you get back in front of them without chasing them.

SalesSep 1, 2024

How to write a sales script that doesn't sound like a robot

A good script doesn't turn you into a parrot — it gives you the confidence to listen more, ask better, and close without sounding canned.

SalesAug 29, 2024

Social proof: how testimonials and reviews close sales

When someone hesitates, they don't read your arguments — they look at what others say about you. Here's how social proof works and how to put it to work.

FinanceAug 26, 2024

Fixed vs variable costs: understand your cost structure

Knowing which expenses charge you even when you sell nothing, and which rise with each customer, is the foundation for pricing and peace of mind.

FinanceAug 23, 2024

How to build a simple budget for your business

A budget isn't an accountant's document — it's a plan for where your money goes each month. Here's how to build a simple one in an afternoon, step by step.

StrategyAug 20, 2024

Your business model on one page

The Business Model Canvas captures how your business creates, delivers, and captures value across nine boxes that fit on a single sheet. Here's each one, with examples from service businesses.

GrowthAug 17, 2024

Pirate metrics (AARRR): the numbers that matter for growth

Likes and followers look pretty, but they don't pay the rent. Pirate metrics boil growth down to five stages that actually move your business: AARRR.

GrowthAug 14, 2024

How to set goals with the OKR method

Objectives and Key Results: the method Intel invented and Google made famous to turn good intentions into clear, measurable goals. Here it is, explained for a small business.

OperationsAug 11, 2024

Just-in-time: how to work with less inventory

The idea that pulled Toyota back from bankruptcy after the war fits in one sentence: make only what you need, when you need it, in the amount you need. Here is where it came from and how to use it, even if you don't build cars.

BrandAug 8, 2024

How to choose your brand colors (color psychology)

Blue doesn't "build trust" by magic, and red won't make you sell more on its own. The truth about color psychology is more useful and more nuanced than the infographics claim. Here's how to choose with your head.

LeadershipAug 5, 2024

How to run meetings that aren't a waste of time

Most meetings could have been a message. But when you do need one, a good meeting decides things and frees up your team's day. Here are the research-backed practices that make yours worth the time.

HistoryAug 2, 2024

The history of money: from barter to cards

Before cash existed, we swapped chickens for sandals. The road from barter to the credit card is a story of clever solutions to a very human problem: how to trust a stranger enough to make a deal.

WhatsAppJul 30, 2024

How to measure whether your WhatsApp is working

Your WhatsApp gets messages all day, but is it converting? These are the few metrics that actually matter for a service or sales business that books appointments.

AutomationJul 27, 2024

What a trigger is in an automation

Trigger, in plain words, is the spark that fires off any automation. Grasp this one idea and you open the door to saving hours of manual work.